Online Hotel Manager — your hotel in any browser.
The same hotel workflow as HMS Pro, without anything to install. Reception, rooms, housekeeping, billing, department postings and reports run from a browser, with role-based logins for your team and a super-admin console for owners and groups.
Properties & users
| Property | Users | Occupancy | Plan |
|---|---|---|---|
| City Grand | 12 | 82% | Pro |
| Lakeview Lodge | 6 | 64% | Starter |
| Airport Inn | 9 | 91% | Elite |
Hotel operations, delivered as a service.
Everything reception, housekeeping, accounts and management need — accessed with the role that matches their job.
Reception & front desk
Arrivals, departures, walk-ins, room allotment, folio handling and express check-out with keyboard-first workflow.
Rooms & housekeeping
Live room status board updated by the floor team — clean, dirty, inspected, out-of-order — visible instantly at reception.
Reservations
Availability calendar, room-type pricing, advance and cancellation handling, corporate and agent rate plans.
Billing & GST
GST tax invoices with UPI and review QR, split and company billing, payment modes and daily collection reports.
Restaurant & services
Outlet billing and service postings that land directly on the guest folio with correct tax treatment.
Reports & dashboards
Occupancy, ADR and revenue mix, department-wise sales, outstanding, and management summaries by date range.
Roles & permissions
Reception, housekeeping, accounts, F&B and management roles — each user only reaches the screens they should.
Super-admin console
Owners and groups see every property, user counts, plan status and consolidated performance from one login.
Audit trail
Every action records the user, time and station — rate overrides, discounts and voids are traceable.
Two editions, one workflow — pick by how you operate.
Many businesses start with one and add the other later. Data structures match, so moving between them is a conversation, not a rebuild.
| Consideration | HMS Pro Desktop | Online Hotel Manager |
|---|---|---|
| Where it runs | Your Windows PC + local SQL Server | Hosted, any browser |
| Works without internet | Fully | Needs connection |
| Access from outside the property | Owner view snapshots | Full access anywhere |
| Machine installs needed | One per station | None |
| Multi-user roles | Yes, per station | Yes, per login |
| Multiple properties | Separate deployments | One console |
| Licence model | One-time | Subscription by plan |
| Best when | You want everything on-site | You want remote, multi-property control |
Start on a plan, grow when the property does.
Licences are sold as Starter, Pro and Elite with feature gating, so you can begin with the essentials and unlock restaurant posting, more users and advanced reporting when the business needs them.
- Users and properties scaled to your plan
- Feature gating keeps screens clean for each tier
- Periodic validity re-check keeps licensing enforceable
- Upgrade any time without re-entering data
Trial request — what we need
Good to know before you move online.
Online Hotel Manager needs a connection to operate. If your property has unreliable internet, HMS Pro Desktop is the better fit and can still publish owner snapshots online. Some properties run both.
On your licensed installation with access limited by role and credentials. We do not resell or share your operational data, and you can export your records at any time.
Yes — that is what the super-admin console is for. Owners and group managers see every property with consolidated occupancy, revenue and outstanding, while each property's staff only see their own.
No. The plan includes hosting and updates; you need a browser and a connection. Training and account setup are part of onboarding.
Get a trial property set up with your room types.
Tell us your room categories, outlets and user roles. We will set up a trial environment so your team can click through the real workflow before any decision is made.